1. General Information

Last updated: June 26, 2025

PSH INNOVATE LABS, as an educational program of YFSE® (Youth Foundation for Sport and Environment), is committed to protecting the privacy and security of our users’ and clients’ personal information.

This privacy policy describes how we collect, use, store, and protect your personal information when you use our services, including web development, mobile applications, SEO, digital campaigns, and more.

2. Data We Collect

2.1 Information You Provide Directly:

• Contact details: First name, last name, email address, phone number.
• Business information: Company name, job title, industry.
• Project information: Details about the requested services, budget, specific requirements.
• Communications: Messages sent via contact forms, WhatsApp Business, email.

2.2 Information Collected Automatically:

• Cookies and similar technologies: To enhance user experience and analyze website usage.

3. Use of Information

We use your personal information for the following purposes:

3.1 Service Delivery:

• Process and respond to your quote requests.
• Develop and deliver the contracted services.
• Provide technical support and customer service.
• Manage payments and billing.

3.2 Communication:

• Send confirmations, updates, and project notifications.
• Respond to inquiries and provide requested information.
• Send information about new services (with your consent).

3.3 Service Improvement:

• Analyze the use of our website to enhance it.
• Develop new services and features.
• Conduct market research and trend analysis.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

4.1 Service Providers:

• Hosting and cloud storage services.
• Payment processors.
• Web analytics tools (Google Analytics).

4.2 Legal Requirements::

• When required by law or by competent authorities.
• To protect our legal rights.

5. Security

We implement appropriate technical and organizational security measures to protect your personal information:

5.1 Technical Measures:

• SSL/TLS encryption for all data transmissions.
• Secure servers with restricted access.
• Regular and encrypted backups.
• Intrusion detection systems.

5.2 Organizational Measures:

• Limited access to personal information for authorized personnel only.
• Ongoing training in security and privacy.
• Internal data handling policies.
• Regular security audits.

6 . Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website:

6.1 Types of Cookies We Use:

• Essential cookies: Necessary for the basic functionality of the site.
• Performance cookies: To analyze how users interact with the site.
• Functionality cookies: To remember your preferences and settings.
• Marketing cookies: To display relevant content (only with your consent).

6.2 Cookie Control:

You can manage and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

TWe will notify you of significant changes through:

• A prominent notice on our website
• Email (if you have an account with us)

We encourage you to review this policy periodically to stay informed about how we protect your information.